Introduction

Welcome to TrustNE Wallet, a hybrid crypto wallet that combines non-custodial and semi-custodial features for enhanced security and recovery. By accessing or using TrustNE Wallet, you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use the wallet.

Account Creation & Security

Account Setup

  • Users can create a wallet using both a seed phrase and an email + password.
  • By creating an account, you confirm that you are at least 18 years of age or the legal age of majority in your jurisdiction.

Non-Custodial & Semi-Custodial Features

Non-Custodial Storage

  • TrustNE Wallet allows users to retain full control of their private keys, ensuring no third-party access.

Semi-Custodial Recovery Mechanism

  • Users can opt for email-based authentication for recovery assistance.
  • TrustNE Wallet does not store or manage private keys but offers account recovery via email authentication when enabled by the user.

User Responsibilities

Compliance with Laws

  • Users must comply with all applicable local, national, and international laws regarding cryptocurrency use and transactions.

Prohibited Activities

  • Users must not engage in illegal, fraudulent, or unauthorized activities, including but not limited to:
  • Money laundering, terrorist financing, or illicit trade.
  • Hacking, phishing, or unauthorized access attempts.
  • Using the wallet for prohibited financial transactions.
  • TrustNE Wallet reserves the right to suspend or terminate accounts engaged in such activities.

Privacy & Data Protection

Data Collection

  • TrustNE Wallet respects user privacy and does not collect or store sensitive financial data such as private keys.
  • Only minimal data, such as email for recovery purposes, is collected in accordance with our Privacy Policy.

Data Usage

  • TrustNE Wallet does not sell, rent, or distribute user data to third parties.
  • Users may request deletion of personal data by contacting our support team.

Limitation of Liability

No Warranty

  • TrustNE Wallet provides its services "as is" & makes no warranties regarding security, uninterrupted service, or accuracy of transaction processing.

Liability Disclaimer

  • TrustNE Wallet is not responsible for any financial losses due to hacking, incorrect transactions, forgotten credentials, or third-party security breaches.
  • Users acknowledge the risks associated with blockchain technology and digital assets, including market volatility and regulatory uncertainty.

Service Modifications and Termination

Modifications to Services

  • TrustNE Wallet reserves the right to modify, suspend, or discontinue any part of its services at any time without prior notice.
  • Users will be notified of significant changes to the Terms and Conditions through email or in-app notifications.

Termination of Accounts

  • TrustNE Wallet may terminate or suspend user access in cases of:
  • Violation of these terms.
  • Engagement in prohibited activities.
  • Security threats or suspected fraudulent activities.

Governing Law and Dispute Resolution

Jurisdiction

  • These Terms and Conditions shall be governed by and construed in accordance with the laws of [Insert Jurisdiction].

Dispute Resolution

  • Any disputes arising from these terms shall be resolved through arbitration or court proceedings in [Insert Jurisdiction].

Contact Information

  • For any questions, concerns, or support inquiries, please contact our support team at [Insert Contact Email].
By using TrustNE Wallet, you acknowledge and agree to these Terms and Conditions. Please ensure you review these terms periodically for any updates or modifications.